Richmond FC

Enter your details for your chance to Catch the Colonel and win a team-signed guernsey and $100 KFC voucher at our next home game!

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Terms and Conditions Richmond Privacy Policy

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Terms and Conditions Richmond Privacy Policy

Catch the Colonel Terms and Conditions 2023

1. Application of Terms & Conditions: This document contains the terms and conditions of entry (Terms & Conditions) into the Richmond Football Club “CATCH THE COLONEL” promotions during the 2024 AFL Premiership Season (Promotions). Other information on how to enter, advertising material and prize information published by the Promoter form part of these Terms & Conditions. Entry into the Promotions is deemed acceptance of these Terms & Conditions by the individual (entrant).

2. Promoter: The Promotion is conducted by Richmond Football Club Ltd ABN 25 679 793 340 of Punt Road Oval, Richmond, Victoria 3121, membership@richmondfc.com.au / 1300 742 466 (Promoter / RFC). The Promotions will be conducted by the Promoter in conjunction with its commercial partner, KFC Australia Pty Ltd ABN 79 000 587 780 (KFC).

3.   Nature of Promotion: Each Promotion includes a “CATCH THE COLONEL” fan activation (described in clause 10(b) ) (Activation) which will be held at the following RFC home games during the 2024 AFL Premiership Season (Round):
(a)   Rd 2 Richmond v Port Adelaide, Sunday 24th March 2024
(b)   Rd 3 Richmond v Sydeny Swans, Saturday 31st March 2024
(c)   Rd 7 Richmond v Melbourne, Wednesday 24th April 2024
(d)   Rd 8 Richmond v Fremantle, Sunday 5th May 20234
(e)   Rd 9 Richmond v Western Bulldogs, Saturday 11th May 2023
(f)   Rd 11 Richmond v Essendon, Saturday 25th May 2024
(g)   Rd 14 Richmond v Hawthorn, Saturday 15th June 2024
(h)   Rd 16 Richmond v Carlton, date TBC
(i)   Rd 18 Richmond v Gold Coast, date TBC

(j) Rd 22 Richmond v St Kilda, date TBC

(k) Rd 24 Richmond v Gold Coast Suns, Date TBC

4.   Promotional Periods: Each Promotion commences and closes on different dates and times for the relevant Round as outlined below (each a Promotional Period):
(a)   Rd 2 opens Monday 18 March 9.00am AEST and closes Wednesday 20 March 12.00pm AEST
(b)   Rd 3 opens Monday 25th May 9.00am AEST and closes Thursday 28th March 12.00pm AEST
(c)   Rd 7 opens Friday 19 April 9.00am AEST and closes Monday 22 April 12.00am AEST
(d)   Rd 8 opens Monday 29 April 9.00am AEST and closes Thursday 2 May 12:00pm AEST
(e)   Rd 9 opens Monday 6th May9.00am AEST and closes Thursday 9th May 12:00pm AEST
(f)   Rd 11 opens Monday 20th May 9.00am AEST and closes Thursday 23rd May 12.00pm AEST
(g)   Rd 14 opens Monday 10th June 9.00am AEST and closes Thursday 13th June 12.00pm AEST
(h)   Rd 16 opens TBC
(i)   Rd 18 opens TBC

(j) Rd 22 opens TBC

(k) Rd 24 opens TBC

5. Eligibility: Entry is open to residents of Australia 18 years and older, but excluding the directors, officers, employees of the Promoter and other agencies, firms or companies associated with this promotion (including KFC) and their immediate families.

ENTRY

6. How to enter: To enter each Promotion, entrants must enter their details for the Promotion during the relevant Promotional Period on the entry form, which can be accessed through the Promoter’s website, including their name, email address, mobile telephone number, and postcode.

7. One entry limit: One entrant per person per Round will be permitted.

PRIZE DRAWS AND PRIZES

8.   Prize draw: Each prize winner will be determined by the Promoter using a random integer generator for each Round (Draw). Each Draw will take place at the Promoter’s premises at Punt Rd Oval, Richmond VIC 3121 at the following dates and times:
(a)   Rd 2 Wednesday 20th April, 3.00pm AEST
(b)   Rd 3 Thursday 28th May, 3.00pm AEST
(c)   Rd 7 Monday 22nd April, 3.00pm AEST
(d)   Rd 8 Thursday 2nd May, 3.00pm AEST
(e)   Rd 9 Thursday 9th May, 3.00pm AEST
(f)   Rd 11 Thursday 23rd May, 3.00pm AEST
(g)   Rd 14 Thursday 13th June
(h)   Rd 16 TBC
(i)   Rd 18 TBC

(j) Rd 22 TBC

(k) Rd 24 TBC

A re-draw will take place the morning after the initial draw if the winner is unable to participate in the activation or if the Promoter has not been able to contact the winner despite every reasonable effort taken.

9. Notification of prize winners: Each prize winner will be notified by telephone using the contact details given in their entry on the same date as the relevant Draw. The name of each prize winner will be published on the Promoter’s website: www.richmondfc.com.au on the day after the relevant Draw.

10.   Prizes: Each prize winner for each Round will receive:
(a)   2 x Reserved Seat tickets to the relevant AFL game (valued at AUD$70 each); and
(b)   the opportunity to participate in the Activation by racing the KFC “COLONEL” (ie a moving LED image of the KFC’s colonel) at the MCG or Marvel Stadium during three-quarter time for the chance to win a AUD$100 voucher to spend at participating KFC stores and a team signed AFL team guernsey valued at AUD$400 or a team signed AFL football valued at AUD$300.

11. Prize pool: The highest total prize pool for the prizes is AUD$570.00 (including GST).

12. Consent & Release Form: It is a condition of participating in the Activation during each Round that the prize winner signs a consent and release of liability form releasing the Promoter and its directors, officers, staff, contractors or agents and KFC from all and any responsibility or liability for injuries, losses, damages, claims, actions, costs, expenses or other liabilities whatsoever suffered or incurred by the prize winner arising out of their participation in the Activation (except for any liability that cannot be excluded by law in which case that liability is limited to the minimum allowable by law).

13. Final decision: Each Promotion is a game of chance. The Promoter’s decision for all prizes in the Promotions is final and binding and no correspondence will be entered into.

14. Additional costs: The prizes do not include travel to and from either the MCG or Marvel Stadium, spending money, all meals and beverages, and other ancillary costs associated with redeeming the prizes. These are the responsibility of the prize winners.

15. Non-transferable: All prizes must be taken as offered. The prizes, or any unused portion of the prizes, are not transferable or exchangeable or redeemable for cash. The prize is not valid in conjunction with any other offer.

16. Tax liabilities: Prize winners are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of their prize.

17. Additional conditions: For those prizes that are in the form of a voucher, ticket, or pass, redemption of that prize will be subject to the terms and conditions stipulated on the voucher, ticket or pass or by the service provider. The Promoter will not be liable for any voucher, ticket or pass that has been lost, stolen, forged, damaged or tampered with in any way. Unclaimed prizes: If, for any reason whatsoever, the winner does not claim the prize at the time stipulated by the Promoter despite every reasonable effort taken by the Promoter to contact the winner, then the prize will be forfeited by that prize winner. The Promoter will publish the fact of the unclaimed prize on its website (or via other communication channels) and, prior to the relevant Round, will use all reasonable endeavours to distribute the prize by either conducting a redraw or offer the opportunity to a randomly selected member of a coterie group of the Promoter to claim the prize.

18. Alternative prizes: In the event that a prize, or part of a prize, is unavailable, the Promoter reserves the right to substitute the prize or part of the prize in its discretion with an alternative prize or part of the prize to similar monetary value, subject to any written directions given by State gaming departments.

LIMITATION OF LIABILITY

19. Lost entries: The Promoter accepts no responsibility or liability for any late, lost or misdirected entries.

20. Internet costs: Any cost associated with accessing the Promoter’s website or any other promotional website or social media platform is the entrant’s responsibility and is dependent on the Internet service provider used.

21. Consumer Rights: Nothing in these Terms & Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Australian Consumer Law in the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees). However, where such legislation states that there is a consumer guarantee in relation to any good or service supplied by the Promoter in connection with the Promotion or these Terms & Conditions, and the Promoter’s liability for failing to comply with that consumer guarantee cannot be excluded, but may be limited, clause 21 does not apply to that liability. Instead, the Promoter’s liability for that failure is limited to (at the election of the Promoter), in the case of a supply of goods, the Promoter replacing the goods, supplying equivalent goods or repairing the goods, or paying the cost of replacing the goods; or in the case of a supply of services, the Promoter supplying the services again or paying the cost of having the services supplied again.

22. Limitation of liability: To the full extent permitted by law and subject to clause 20, the Promoter makes no representations or warranties as to the quality, suitability or merchantability of any goods or services offered as part of the Promotion, including the prizes. Except for any liability that cannot by law be excluded, the Promoter, its officers, employees and agents and the Promoter’s related companies and their officers, employees and agents exclude all liability for any loss, damage, claim, injury, cost or expense (whether direct, indirect, special or consequential - including loss of opportunity) which is suffered or incurred by any individual arising out of or in connection with the Promotion, including but not limited to: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by the winner or entrant; (f) any prize(s) or participation in or use of any prize(s); (g) any loss arising from negligence; (h) any personal injury or death suffered or sustained in connection with the Promotion.

MISCELLANEOUS

23. Verification: The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including the entrant’s identity and place of residence). Suitable proof of identification, residency and entry is at the discretion of the Promoter. ’

24. Ability to take part in prize: The Promoter reserves the right to prohibit the winner from taking part in any or all aspects of the prize, if the Promoter determines, in its absolute discretion that the prize winner is not in the mental or physical condition necessary to be able to safely participate in the prize.

25. Disqualification: The Promoter reserves the right in its sole discretion to reject an entry and/or disqualify any entrant who it has reason to believe has breached any of these Terms & Conditions, or engaged in any improper or unlawful misconduct that may jeopardise the fair and proper conduct of the Promotion (eg tampered with the entry process). The Promoter's legal rights to recover damages or other compensation from any offender(s) are reserved. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

26.   Force majeure: If this Promotion is interfered with in any way, or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to:
(a)   infection by computer virus, unauthorised intervention, equipment malfunction or other technical difficulties or tampering or fraud which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion; or
(b)   the modification, suspension or termination of the 2024 AFL Premiership Season,
the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law and subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.

PRIVACY

27. Protecting Personal Information: The Promoter is committed to protecting the privacy of the entrants’ personal information. The Promoter collects, uses and discloses the entrants’ personal information provided by entrants for the Promotion in accordance with the Privacy Act 1988 (Cth) and the Promoter’s Privacy Policy.

28. Type of Personal Information: During the entry process, entrants provide information that identifies them such as name, email address, mobile telephone number and postcode (Personal Information).

29. Use of Personal Information: By entering this Promotion, entrants consent to the Promoter’s use of their personal information provided for the following purposes: (a) processing the entrant’s entry; (b) communicating with the entrants about the Promotion; (c) operating the Promotion; (d) determining and awarding prizes; (e) data analysis, data research and/or encrypted data washing; (f) communicating with entrants about the Promoter’s future offers, events news, promotions (in any form of media); (Purposes) unless entrants opt out of receiving such marketing communications by either: (a) unsubscribing from the emailed communications by clicking on the unsubscribe link; or (b) contacting the Club’s Privacy Officer at privacy.officer@richmondfc.com.au.

30. Disclosure of Personal Information: The Promoter may disclose such personal information to third parties, including but not limited to related entities, agents, contractors, service providers and prize suppliers for those Purposes, unless the Promoter is otherwise advised. The prize winner’s Personal Information may be disclosed to State and Territory, regulatory authorities, including lottery departments as required by law.

31. Failure to provide Personal Information: If an entrant does not provide the requested Personal Information, then this may prevent the registration of the entrant in the Promotion.

32. Opt-in to receive KFC marketing communications: Entrants may opt in to receive direct marketing communications from KFC in relation to its products or services or other promotional purposes by ticking the “opt in” box on the entry page. Where the entrant has consented to receiving direct marketing communications from KFC, the Promoter may share the personal information with KFC and KFC may use such Personal Information to engage in direct marketing with the entrant, and may disclose the entrant’s personal information to its related entities and contractors for such purposes. Should entrants not want their details provided to KFC for direct marketing purposes, they should not tick the “opt in” box. KFC’s Privacy Policy is available at Privacy Policy (kfc.com.au).

33. . Consent to use details of winners: By entering this Promotion, entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period of time without further remuneration for the purpose of promoting future similar promotions and any products or services of the Promoter.

34. Promoter's Privacy Policy: The Promoter’s Privacy Policy, available at www.richmondfc.com.au/privacy, contains further details regarding how the Promoter uses and handles personal information including how entrants can access or correct information the Promoter holds about them, how they can make a privacy related complaint, how that complaint will be dealt with and the extent to which the entrant’s information may be disclosed to overseas recipients (if any).

35. No endorsement by social media platforms: This Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other social media platform. Entrants provide their information to the Promoter.

1 Who Are We

Your privacy is important to the Australian Football League (ABN 97 489 912 318) (AFL) and each of the 18 AFL Clubs listed in paragraph 12 of this Privacy Policy (AFL Clubs). This Privacy Policy provides information about the personal information that the AFL and AFL Clubs collect and the ways in which the AFL and AFL Clubs may use, hold and disclose this personal information.

The AFL may disclose your personal information to AFL Clubs, and AFL Clubs may disclose your personal information to the AFL. Each organisation will collect and use your personal information in accordance with this Privacy Policy.

When used in this document, depending on the context, "we," "our" and "us" refers to AFL and/or the AFL Clubs.

2 AFL and AFL Clubs Privacy Policy

Protecting personal information is fundamental to the AFL’s and AFL Clubs’ relationship with our supporters, employees, players and business partners. All personal information received in connection with an AFL or AFL Club product or service, or in the conduct of the AFL’s or AFL Clubs’ business, is therefore treated seriously, having regard to the AFL’s and the AFL Clubs’ legal obligations.

Personal information is information that identifies you or could identify you. The AFL and AFL Clubs are subject to the Privacy Act 1988 (Cth), including the Australian Privacy Principles.

3 Information Collected

Generally, the AFL and the AFL Clubs collect personal information directly from you via your use of the products and services on offer, use of AFL Online (defined in paragraph 9 of this Privacy Policy below) and any registration you make to participate with or receive information from, the AFL or your AFL Club and any business relationship between you and us, including via email. The personal information which the AFL and AFL Clubs collect and hold includes:

your name, age, billing and/or shipping address, email address, gender, occupation, telephone number(s) and your AFL Club support;
information about dealings with the AFL and AFL Clubs, including membership history, and subscriptions for AFL services;
your AFL game attendance history where you purchase a ticket or use your AFL or AFL Club membership to obtain entry into a venue; and
opinions and beliefs provided via surveys and questionnaires.

In addition, you may also provide to us and we may collect and hold additional personal information, such as:

your credit card information; and
details of the items ordered or purchased from us.

We also may collect additional non-personally identifiable information (for example, browser version, IP address), including that will provide information regarding the general use of AFL Online.

By providing us with personal information, you consent to that information being collected, used, disclosed and stored in accordance with this Privacy Policy.

If you do not give personal information to us, it may affect our ability to provide you with products and/or services.

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you however we will provide you with an opportunity to opt–out of receiving communications about that matter within each of those communications.

4 Opt-Out/Unsubscribe

You can easily unsubscribe at any time you want to our communications by contacting us using the contact details specified in paragraph 11 of this Privacy Policy or by following the instructions contained in an e-mail.

It may take some time to put an opt-out or an unsubscribe in effect so you may still receive communications from us for several weeks after your request is received.

For the avoidance of doubt, by opting–out or unsubscribing yourself from a mailing list of an AFL or AFL Club product or service this will ensure your removal from that particular mailing list but will not guarantee your removal from other mailing lists that the AFL or an AFL Club may store your details in as a result of your engagement with a different service or product.

5 Information from Third Parties

During the course of business, the AFL and AFL Clubs may also collect personal information that is given to them by a third party (for example, a corporate partner of the AFL or AFL Clubs or information that is on a publicly maintained record). This information forms part of the personal information described in this Privacy Policy. The AFL and AFL Clubs will not intentionally solicit personal information that is unintentionally disclosed.

We may also receive information about you from third parties in relation to other websites. For example, you may choose to participate in a third party application or feature as part of our services (such as logging in through Facebook Connect or Google+ or otherwise linking to the services from another website or interactive service) or on a third party website or service (such as a Facebook application or a similar application or feature) through which you allow us to collect (or the third party to share) information about you, including personal information. When you choose to participate, you may be opting to link your activity on AFL Online services with that third party website or service, which may then collect information about your visits to AFL Online and may publish that activity as you request to your "profile" or similar feature with that third party (such as if you choose to share content you find on AFL Online with your "connections" on the third party's website or service).

The information we collect is subject to this Privacy Policy. However, the information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us or with other third parties, the types of information shared, and your choices with regard to what is visible to others on that third party's website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third party website or service give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your "connections'" web page, profile page, or similar page on a social networking or other third party website or interactive service.

6 Public Forums, Refer a Friend, and Customer Testimonials

The AFL and AFL Clubs may provide bulletin boards, blogs, or chat rooms on AFL Online or mobile applications. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. The AFL and AFL Clubs are not responsible for the personal information you choose to submit in these forums.

7 Storage of Personal Information

Wherever reasonably practicable, the AFL and AFL Clubs will store personal information on data servers that are owned and controlled by the AFL and AFL Clubs and are located within the geographical borders of Australia. However, some of your personal information may be transferred, stored, processed, used or disclosed overseas by the AFL or AFL Clubs, or by the AFL's or AFL Clubs' third party service providers. In particular, at the date this Privacy Policy was most recently updated, your personal information may be disclosed to recipients in the USA, Gibraltar, China and other countries from time to time.

This may happen if our service providers are located overseas, or if transactions, information, services or products have an overseas connection. Where such parties are located overseas, you may have rights to enforce such parties' compliance with applicable data protection laws, but you may not have recourse against those parties under the Australian Privacy Act (Cth) 1988 in relation to how those parties treat your personal information.

You agree to the disclosure and use of such personal information in accordance with this Privacy Policy, and consent to its disclosure overseas and its use by third parties, including our service providers, in the USA, Gibraltar, China and such other countries in which those parties or their computer systems may be located from time to time, where it may be used solely for the purposes described in this Privacy Policy, without us being responsible for such use (or for any breach). Where the AFL and AFL Clubs use cloud computing services we will use our reasonable endeavours to ensure that such disclosures are in compliance with Australian privacy laws.

8 Use and Disclosure of Personal Information

The AFL and AFL Clubs collect, hold, use and disclose your personal information for purposes including, without limitation:

to verify your identity;
to improve AFL Online;
to facilitate community competitions and programs;
to provide, and to assist us with providing products and services to you, to manage and account for the products and services, and to improve the products and services;
to manage AFL and AFL Club’s relationship(s) with you;
to provide you with information about events, products and/or services that may interest you;
to facilitate the internal business operations of the AFL and the AFL Clubs;
to promote and market AFL events, products or services;
to undertake research;
to enable corporate partners and sponsors of the AFL, including AFL Clubs and the AFL’s digital rights partner Telstra, as well as their related bodies corporate, to market and promote their products and services to you; and
to provide to our third party service providers in connection with any of the above.

The AFL and AFL Clubs may also disclose personal information where it is otherwise permitted to do so by law.

Where you provide your personal information directly to one AFL Club, although it may be disclosed to the AFL, that personal information will not ordinarily be shared with a different AFL Club. However, there may be some circumstances where this personal information is shared between AFL Clubs. For example, if in a transaction you purchase merchandise relating to two AFL Clubs, that transaction may be disclosed to both AFL Clubs.

You consent to the AFL and AFL Clubs using your personal information for sending you information, including promotional material, about the AFL or AFL Clubs, or the AFL or AFL Clubs' products and services, as well as the products and services of selected third parties, now and in the future. You also consent to us contacting you with such information by means of direct mail, email, SMS, MMS messages, social media and via telephone.

Sharing Information With Third Parties

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorisation, fraud protection and credit risk reduction, product customisation, order fulfilment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing.

We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorise them to use this information only for the purpose of performing those services.

We may share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We also may share non-personal information, such as the number of users who visited AFL Online during a specific time period or who purchased a specific product through the website, with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form.

The AFL and AFL Clubs do not otherwise disclose personal information without your permission, unless the disclosure is:

in accordance with this Privacy Policy or any agreement you enter into with us; or
required or authorised by law, including without limitation the Australian Privacy Principles under the Privacy Act 1988 (Cth).

9 Accessing AFL Online

“AFL Online” refers to the AFL website with its top-level domain located at http://www.afl.com.au/, all related sub-domains and any other AFL website (including any AFL Club website) which provides an AFL and AFL Club product, AFL and AFL Club service or AFL-related product or service including related mobile applications. You need not disclose your identity to the AFL or AFL Club in order to visit AFL Online, except where personal information is voluntarily supplied, however the AFL or AFL Club internet server may automatically record details about any computer used to access the website (such as the IP address, domain name and browser type), the date and time of access, and details of the information downloaded. This information is used for internal statistical purposes and to improve AFL Online.

Cookies

The AFL or AFL Clubs may use “cookies” on AFL Online. A cookie is a small text file that AFL Online may place on your computer. Usually, cookies are used as a means for our websites to remember your preferences and are thus designed to improve your experience of AFL Online. Cookies may collect and store personal information about you.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

If you disable the use of cookies on your web browser or remove or reject specific cookies from our website or linked sites then you may not be able to gain access to all of the content and facilities on AFL Online.

Website Analytics

When you visit and browse AFL Online, our website host and some third party service providers may collect information for statistical, reporting and maintenance purposes.

Subject to the terms of this Privacy Policy, this information is used to administer and improve the performance of AFL Online and will not be used to identify you. The information may include:

the number of users visiting our website and the number of pages viewed;
the date, time and duration of a visit;
visiting patterns of individuals accessing AFL Online;
the IP address of your computer; and
the path taken through our website.

The AFL or AFL Clubs use website analytic services to help analyse how you use AFL Online (Website Analytics). Website Analytics generate statistical and other information about website use by means including but not limited to cookies which are stored on users' computers. The information generated is used to create reports about the use of AFL Online. Our third party providers of these services may store this information. The AFL or AFL Clubs will not (and will not allow any third party to) use Website Analytics to track or to collect any personally identifiable information of visitors to AFL Online. The AFL or AFL Clubs will not associate any data gathered from AFL Online with any personally identifying information from any source as part of the AFL's or AFL Clubs' use of Website Analytics.

The AFL and AFL Clubs treat personal information that may be obtained through cookies and any other information supplied to us (for example if you send us an email) in accordance with this Privacy Policy.

Links

AFL Online may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

Children’s Privacy

If you are under 18, you should only use AFL Online with involvement of a parent or guardian. For their protection, we ask that anyone under 18 years of age does not attempt to register with AFL Online or otherwise provide us with any personal information without the consent of a parent or legal guardian.

10 Information Security

The AFL and AFL Clubs will take reasonable steps to protect all personal information within their direct control from misuse, interference, loss, unauthorised access, modification or disclosure. The AFL and AFL Clubs will take reasonable steps to hold information securely in electronic or physical form in access controlled premises or in electronic databases requiring logins and passwords.

11 Notifiable Data Breaches Scheme

In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, the AFL and/or AFL Clubs will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act 1988 (Cth).

12 Contacting Us Regarding Access, Correction and Privacy Complaints

The privacy laws of some jurisdictions give individuals the right to access, amend or delete their personal information or, in some circumstances, to restrict or object to the processing of their personal information.

Information we hold about you should be up-to-date and accurate. Please advise of any changes to your information using the contact details set out in this paragraph 12.

An individual may:

request access to and seek the correction of their personal information held by the AFL and/or AFL Clubs at any time;
make a complaint in relation to an alleged breach of privacy; or
submit a query or concern about this Privacy Policy or the AFL or AFL Clubs' information handling processes,

by contacting the AFL by email at privacy.officer@afl.com.au or the relevant AFL Club’s Privacy Officer by email at the corresponding address below:

Club	Contact
Adelaide Football Club	privacy.officer@afc.com.au
Brisbane Lions Football Club	privacy@lions.com.au
Carlton Football Club	privacy.officer@carltonfc.com.au
Collingwood Football Club	privacy.officer@collingwoodfc.com.au
Essendon Football Club	privacyofficer@essendonfc.com.au
Fremantle Football Club	privacy.officer@fremantlefc.com.au
Geelong Football Club	privacy.officer@geelongcats.com.au
Gold Coast Suns Football Club	privacy.officer@goldcoastfc.com.au
Western Sydney Football Club	privacy.officer@gwsgiants.com.au
Hawthorn Football Club Limited	privacy.officer@hawthornfc.com.au
Melbourne Football Club	privacy.officer@melbournefc.com.au
North Melbourne Football Club	privacy.officer@nmfc.com.au
Port Adelaide Football Club	privacy.officer@pafc.com.au
Richmond Football Club	privacy.officer@richmondfc.com.au
St Kilda Saints Football Club	membership@saints.com.au
Sydney Swans Football Club	enquiries@sydneyswans.com.au
West Coast Eagles Football Club	privacy.officer@westcoasteagles.com.au
Western Bulldogs Football Club	privacy.officer@westernbulldogs.com.au

Alternatively, you may write to the AFL via AFL Privacy Officer, AFL House, 140 Harbour Esplanade, Docklands, Victoria 3008 or telephone on 03 9643 1999.

Access

You will be required to provide proof of identity in order to obtain access to your personal information. If you would like to request a copy of your data, or would like to take steps to exercise your rights, please contact us as set out in this paragraph 12. The AFL may charge an administration fee where access is provided. The AFL may refuse to provide access if permitted to do so by law. The AFL aims to provide access to your personal information within 30 days of a valid request.

Complaints

At all times, privacy complaints:

will be treated seriously;
will be dealt with promptly;
will be dealt with in a confidential manner; and
will not affect your existing obligations or affect the commercial arrangements between you and the AFL.

The AFL’s Privacy Officer will commence an investigation into your complaint. You will be informed of the outcome of your complaint within a reasonable period of time following completion of the investigation.

13 AFL Clubs

For the purpose of this policy, “AFL Clubs” means the following:

Adelaide Football Club Limited ACN 008 101 568;

Brisbane Bears – Fitzroy Football Club Limited t/a Brisbane Lions Australian Football Club ACN 054 263 473;

Essendon Football Club ACN 004 286 373;

Carlton Football Club Limited ACN 005 449 909;

Collingwood Football Club Limited ACN 006 211 196;

Fremantle Football Club Limited ACN 066 055 249;

Geelong Football Club Limited ACN 005 150 818;

GCFC Limited ACN 144 555 822;

Western Sydney Football Club Limited ACN 130 190 242;

Hawthorn Football Club Limited ACN 005 068 851;

Melbourne Football Club Limited ACN 005 686 902;

North Melbourne Football Club Limited ACN 006 468 962;

Port Adelaide Football Club Limited ACN 068 839 547;

Richmond Football Club Limited ACN 065 563 011;

St Kilda Saints Football Club Limited ACN 005 174 836;

Sydney Swans Limited ACN 063 349 708;

West Coast Eagles a division of Indian Pacific Ltd ACN 009 178 894; and

Footscray Football Club Limited t/a Western Bulldogs ACN 005 226 595.

14 Updates to Privacy Policy

We may vary this Privacy Policy from time to time, by posting an updated Privacy Policy accessible via the AFL and AFL Club websites. This Privacy Policy was last updated in May 2018.